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Frequently Asked Questions
Q. How can I register for this event?A. Online, on-paper or day-of event registration are all available. Online registration is through Active.com; they charge a small fee for their service. Paper registration is available by downloading and printing the registration form, or you can pick up a registration form at most NYC area bike shops, or have one mailed to you. Day-of event registration is available at the start area near 110th Street and Adam Clayton Powell Jr Boulevard in Central Park starting at 5:30 am. Q. How do I find out if I am a member?A. If you are unsure if you can claim the member discount you may email membership@transalt.org. to check. You can also call our membership coordinator at 212-629-8080, but due to high call volume near the date of the event it may take a day or two to receive a response by phone. Q. Do you offer refunds?A. The NYC Century Bike Tour is a fundraising event for Transportation Alternatives, your advocate for bicycling, walking and sensible transportation. As such we unfortunately cannot offer refunds. In extreme situations it may be possible to arrange for you to apply your payment to next year's ride. Q. Where can I rent a bike?A. Here is a list of some bike shops that offer bike rentals. Q. What do I do if my ride packet does not arrive in time?A. However, if your ride packet gets lost in the mail you may come to the T.A. offices on Saturday September 6th between 10am and 2pm to pick up your ride guide and bib. You may also pick up your bib on ride day. [up] Q. Can I pick up a cuesheet in advance?A. NYC streets are extremely dynamic. We are constantly checking and rechecking the route until the very last minute to ensure that your path is free from construction, debris and anything else that might block your way. Therefore we can only hand out the cuesheets on ride day to registered riders. Q. What time does the ride start?A. It depends on what route you are riding. The start area will open at 5:30 am for people who need to register and/or pick up their bibs. Riders will be launched at the following times: Q. Where does the ride start?A. The ride begins at the north end of Central Park. Riders should enter the start area at 110th Street and Adam Clayton Powell Jr. Boulevard. There will be an express start area for riders who already have their bibs. Q. Where does the ride finish?A. All routes, except the 15-mile route will finish back at the start area in Central Park. The 15-mile route will finish in Brooklyn Bridge Park or Prospect Park. Riders are welcome to return to Central Park via subway to enjoy the festivities there. Q. Will there be food and drink provided on the tour?A. All of our rest stops are stocked with snacks and water. If you wish to have a full lunch you might want to bring some extra money, you will be passing by many delicious eateries along the way. Q. Will there be mechanical support on the tour?A. There will be trained mechanics at all of the rest stops. They will be equipped to fix minor issues and flat tires. We recommend that all riders bring at least one patch kit and a spare tube or two, since there are a wide variety of bikes on the tour our mechanics might not have the exact tube your bike requires. If you have a major mechanical problem our rest stop captains and marshals will direct you to the nearest bike shop that will be better equipped to help you. Q. Will there be rest rooms along the route?A. There will be rest rooms at the start/finish area and at all of the rest stops. Q. Is there a SAG wagon?A. In keeping with our mission to promote alternative transportation the NYC Subway serves as our sag wagon. A marshal or rest stop captain can point you to the nearest stop along the route. The Emergency Medical Rescue of NY is on call to provide first aid at all rest stops. If you have an emergency along the way or if you observe an emergency please call 911 to receive the quickest possible care. Q. Where should I stay?A. Here are a few hotels near the starting line. There are a wide variety of hotels in New York for almost every budget and taste. Your best bet might be to go through an online site or travel agent who might be able to find you special rates. We do not currently have a hotel sponsor though if you work for a hotel and would like to be our sponsor please contact us! |
